PRIVACY POLICY FOR FACEBOOK ADS SERVICE

Effective Date: January 1st 2024
Ovelapse is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our Facebook Ads service. By using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our Service:

1.1 Personal Information:

• Name

• Email address

• Phone number

• Business name and details

• Payment information

1.2 Account and Access Information:

• Facebook Business account details

• Ad account access credentials (if provided)

• Campaign preferences and settings

1.3 Usage Data:

• Interactions with our Service

• Communications and feedback

• Performance metrics related to campaigns

1.4 Technical Data:

• IP address

• Browser type

• Device information

• Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use your information for the following purposes:

2.1 Service Provision:

• Creating and managing Facebook ad campaigns

• Developing ad assets (images, videos, copywriting)

• Providing performance tracking and reporting

2.2 Communication:

• Sending campaign approvals and updates

• Responding to inquiries and support requests

• Sending important service-related notifications

2.3 Payment Processing:

• Managing billing and payments

• Sending invoices and payment confirmations

2.4 Service Improvement:

• Analyzing usage data to improve our Service

• Enhancing user experience and optimizing campaigns

2.5 Compliance and Legal Obligations:

• Ensuring compliance with applicable laws and regulations

• Responding to legal requests or protecting our legal rights

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with third parties only in the following cases:

3.1 Service Providers:

• Payment processors

• Cloud storage and hosting services

• Analytics and marketing tools

3.2 Compliance with Law:

• When required by law, regulation, or legal process

• To protect our rights, property, or safety

3.3 Business Transfers:

• In the event of a merger, acquisition, or sale of assets

4. Data Storage and Security

4.1 Storage:

• Your data is stored securely on servers with appropriate safeguards.

4.2 Security Measures:

• We use industry-standard security measures to protect your data from unauthorized access, loss, or misuse.

4.3 Retention:

• We retain your information for as long as necessary to provide the Service and comply with legal obligations.

5. Your Rights

You have the following rights regarding your personal information:

5.1 Access and Correction:

• Request access to or correction of your personal information.

5.2 Deletion:

• Request deletion of your personal information, subject to legal requirements.

5.3 Withdraw Consent:

• Withdraw consent for data processing, where applicable.

5.4 Data Portability:

• Request a copy of your data in a structured format.

To exercise any of these rights, please contact us at [Your Contact Email].

6. Cookies and Tracking Technologies

6.1 Cookies:

• We use cookies to improve our Service and track user behavior.

6.2 Opt-Out:

• You can manage or disable cookies through your browser settings.

7. Third-Party Links and Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

8. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our Service. The "Effective Date" at the top of this policy indicates when it was last updated.

By using our Service, you acknowledge that you have read, understood, and agree to this Privacy Policy.